Another early morning as I'm heading off to Wickford in Essex to coach a group of teachers to run the Be the Best You Can Be! programme.
Before I went to sleep last night, I was flicking through David Hemery's "How to help children find the champion within themselves", and was reminded of the importance of 'Yes, and', rather than 'Yes, but'.
'Yes, but' negates everything that you say before the 'but' and leaves the recipient with the taste of your criticism.
'Yes, and' validates the person you're talking to and lets you add something to their contribution.
What's most important is that 'Yes, and' keeps the flame of their enthusiasm alive while letting you contribute.
How will you keep someone's flame of enthusiasm alive today?
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